Website usage terms and conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Luckley Holidays’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Luckley Holidays’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is
Luckley Holidays
Longborough
Moreton-in-Marsh
Gloucestershire
GL56 0RD
Tel: +44 (0)1451 870885
Email: info@luckleyholidays.co.uk
The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: no information is shared by us to any third parties..
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Accuracy
Commentary and other materials posted on this site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Site, or by anyone who may be informed of any of its contents.
The way we collect and treat your data
Please read the privacy policy here
Please read the cookie policy here
Booking Terms and conditions
- A deposit of 20% secures the booking when received by bank transfer or cheque, with the balance due 12 weeks prior to arrival (or 16 weeks if a Whole Farm booking. Please note a booking cannot be held without a deposit payment.
- A refund is possible up to the balance due date, after that time if written cancelation is received Luckley Holidays will do our best to rebook the dates for you with adjusted refund to meet what we are able to rebook, minus admin charge of £200. Earlier notification the better!
- If the balance payment is not received by the due date a booking may be cancelled by the owner’s discretion, with no deposit refund.
- If a nation-wide Covid-19 Lockdown affects the stay a transfer can be offered or a refund up to 80%. If the cottages are allowed to be open by the government Luckley Holidays expects the booking to proceed, with you making the adjustments in numbers etc as guidelines permit.
- If you were unable to stay due to injury, illness or Covid within your group that would be a matter for within the group to arrange alternative guests or to implement your own insurance, as the farm would be open.
- Maximum numbers of guests per cottage as stated.
- It is the responsibility of the group organiser to assess the suitability of the property for the needs of the group. You are very welcome to contact to arrange a time to visit of the farm (a visit on changeover days of Monday or Fridays are best, when the whole property can be seen).
- Luckley Holidays organise short term holiday rentals (including marketing, bookings and liaising services) as agent for the owners of the relevant properties at Luckley Farm.